Eliminate manual tasks from your operating procedures
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Low-code runbook automation
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Streamlined incident management
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Resilient, cloud-native scalability
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Expand your automation strategy
Low-code runbook automation
Redwood makes it easy to manage automated workflows and dependencies across any on-premises, cloud-based or containerized IT environment. Automate repetitive tasks with Redwood’s reusable process steps, sequences, calendars and more.
- Execute routine tasks in real-time based on detected source files, data or events such as escalations for faster incident responses
- Seamlessly coordinate and integrate legacy systems, disparate operating systems, API adapters, open-source apps and cloud services
- Streamline DevOps with consumable workflow automation services and microservices with native SOA APIs and formats
- Orchestrate workflows across ITSM, ERP, CRM, finance, data centers and business process management tools
Streamlined incident management
Redwood provides robust, flexible automation so IT team members can drive escalation and remediation without additional work.
- Fully integrate your IT service management tools for end-to-end automated processes
- Drastically reduce mean-time-to-resolution (MTTR) with intelligent remediation processes and preemptive detection and early notifications for faster troubleshooting
- Improve auditability with auto-generated compliance trails that record details of incidents and resolutions
- Accelerate troubleshooting with notifications, diagnostic communications and alerts
Resilient, cloud-native scalability
Redwood offers the only workload automation solution purpose-built for delivery as SaaS from the start. Eliminate the hassle of hosting, deploying and maintaining your automation platform. Easily connect to major cloud providers (AWS, Azure, GCP).
- Single-tenant cloud architecture with zero-effort maintenance and guaranteed 99.95% uptime
- Easily set flexible load balancing and process priorities across applications to provide reliable, efficient IT services
- Control servers and run scripts with lightweight, self-updating agents for Windows, Linux, AIX, HPUX, macOS, OpenVMS and Solaris
- Real-time metrics dashboards with alerts and SLA notifications that enable teams to resolve issues before they impact performance
Expand your automation strategy
Redwood is designed to expand as operations teams adapt to new challenges and require new technologies. A flexible, transparent pricing model scales with your automation maturity.
- Enjoy a feature-rich platform with built-in observability, predictive SLA management and advanced scheduling
- Automate any use case using a low-code, drag-and-drop user interface and a range of included enterprise connectors and templates
- Empower business users to confirm, request and interact with intelligent automation through self-service web forms and email processing
- Gain new features and deploy security patches through automatic optimization updates that complete in minutes
